Privacy Policy

Effective Date: [1st November 2024]

At Basicutils.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services. By using our website and services, you consent to the practices outlined in this policy.

1. Data We Collect

We collect the following types of data from users:

• Contact Information: When you contact us via our "Contact Us" form, we collect your email address and message. This information is used solely to respond to your inquiries and is not stored unless necessary for communication purposes.
• Image Data: If you use our tools for image processing, such as extracting GPS data from images or modifying image properties (compressing, resizing, or cropping), we collect image metadata (e.g., EXIF data). We do not store this data unless you provide explicit consent to store the image for public display purposes. If you opt-in, your images will be stored in MongoDB Atlas, our cloud-based database service.
• Location Data: For our Pic2Map tool, we use GPS coordinates from your images or from data you provide. This information is used for mapping purposes. We also send location data to OpenStreetMap for reverse geocoding to obtain location details.
• Server Logs: We collect server logs, including IP addresses and device information, to monitor and optimize our website's performance. These logs are processed through Grafana Cloud for performance metrics and Prometheus for site monitoring. These logs are anonymized and are not used to personally identify users.

2. How We Use Your Data

We use the data we collect for the following purposes:

• To respond to your inquiries via email.
• To process and return images as per your requests.
• To provide location-based services such as mapping and geocoding.
• To improve the functionality and performance of our website through performance monitoring tools.

3. Third-Party Services

We rely on third-party services for certain functions on our website:

• OpenStreetMap and Nominatim are used for reverse geocoding (turning GPS coordinates into location details).
• Grafana Cloud (via Prometheus and Loki) is used to monitor site performance and collect metrics, which helps us improve user experience.
• MongoDB Atlas is used to store images that users explicitly opt to have stored as samples.

These third-party services have their own privacy policies, and we encourage you to review them.

4. Data Security

We prioritize the security of your data. We implement standard industry practices to protect your information from unauthorized access, alteration, or destruction. Please note that email communication is not encrypted, and while we take measures to protect your data, it is important to be aware of potential security risks.

5. Cookies

We do not use cookies for tracking purposes. However, if you choose to log in to our site (e.g., for admin purposes), we will store authentication cookies to manage your session. No other tracking cookies are used unless you log in.

6. Data Retention and Deletion

We retain the data you provide (such as images and contact form submissions) for as long as needed to fulfill the purposes outlined in this policy. We do not store image data unless you grant explicit consent to store your image for public display. In such cases, images are stored in MongoDB Atlas. Otherwise, data is deleted within 24 hours of processing.

If you have any questions or would like to request the deletion of your data, please contact us using the information below.

7. User Rights

You have the right to:

• Access and correct any personal data we have collected.
• Request the deletion of your personal data, except where we have a legitimate reason to retain it (e.g., for compliance with legal obligations).
• Opt-out of receiving marketing communications (we do not send marketing emails unless you opt-in).

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: basicutilsinfo@gmail.com
• Contact Page: https://basicutils.com/contactus